How to Configure Your SFTP Client

Configure your SFTP client

SFTP clients typically require the following information to connect to a server:

Possible values
Hostname The server's hostname. A valid hostname or IP address.
SSH port number The port number on which sshd listens. A valid positive integer. 22
Security Whether the client combines FTP and SFTP functionality. SFTP SFTP
Username The SSH username that the client uses to connect to the server.
  • A valid cPanel account username.
  • root


You cannot use an FTP account to connect via SFTP. 

Password The SSH user's password. A secure password. 12345luggage
Private Key The SSH user's private key.

The absolute path to a private key file on your local computer.


  • cPanel users can generate and download a private key via cPanel's SSH Shell Access interface (Home >> Security >> SSH Shell Access).
  • The root user can generate and download a private key via WHM's Manage root's SSH Keys interface (Home >> Security Center >> Manage root's SSH Keys).


You may see a warning that the server's host key is unknown. To ensure that this message does not display again, accept the key and store it on your local computer.

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